Frequently Asked Questions (FAQs) - Ekurhuleni Water Care Company

Question: I have registered on the Central Supplier Database (CSD), but have never been offered an opportunity/never had contact from ERWAT?Webmaster2018-09-06T18:29:48+02:00

Question: I have registered on the Central Supplier Database (CSD), but have never been offered an opportunity/never had contact from ERWAT?

Answer: It is not ERWAT’s responsibility to inform you, but for you to follow opportunities on the our website. Please ensure to update your contact details on the Central Supplier Database (CSD).

Question: Does ERWAT make use of Quadrem/ Tradeworld/Ariba?Webmaster2018-09-06T18:31:15+02:00

Question: Does ERWAT make use of Quadrem/ Tradeworld/Ariba?

Answer: No. ERWAT only works through the Central Supplier Database (CSD) and our own website.

Question: Do I have to subscribe to Quadrem/ Tradeworld Database to receive opportunities?Webmaster2018-09-06T18:32:20+02:00

Question: Do I have to subscribe to Quadrem/ Tradeworld Database to receive opportunities?

Answer: No. For goods and services to the value of R200 000.00 requests for quotations are published on ERWAT’s website at www.erwat.co.za. Please feel free to visit this site regularly and view all RFQ’s (Request for Quotations). Goods and services above the value of R200 000.00 are obtained via a formal bidding process. These are advertised in local newspapers, and can also be viewed on the website as mentioned above.

Question: Does ERWAT apply Broad Based Black Economic Empowerment (B-BBEE)?Webmaster2018-09-06T18:32:58+02:00

Question: Does ERWAT apply Broad Based Black Economic Empowerment (B-BBEE)?

Answer: Yes. To be considered for the preference points in respect of the supply of goods, services or construction works, an original or certified copy of B-BBEE certificate or letter of exemption must be supplied to ERWAT with the completed application form in order to update your supplier data and if not received, your Preferential Status will be regarded as zero. Note should be taken of the newly gazetted B-BBEE Code of Good Practice under section 9(1) of the Broad-Based Black Economic Empowerment Act, 2003 (Act No. 53 of 2003) as amended and promulgated in Government Gazette No 36928 on 11 October 2013.

Question: How does ERWAT evaluate tenders/quotations (RFQ’s)?Webmaster2018-09-06T18:33:46+02:00

Question: How does ERWAT evaluate tenders/quotations (RFQ’s)?

Answer: The criteria on which Tenders/RFQ’s are B-BBEE evaluated are always indicated in the Tender/RFQ document. They include pricing, B-BBEE status, functionality i.e. previous experience, track record, regulatory compliance and complying with the Tender/RFQ specification(s).

Question: I have been unsuccessful and would like to query the outcome of a Tender/RFQ. What steps should I follow?Webmaster2018-09-06T18:34:28+02:00

Question: I have been unsuccessful and would like to query the outcome of a Tender/RFQ. What steps should I follow?

Answer: Contact the Supply Chain Management (SCM) practitioner whose name appears on the request for assistance.

Question: Can an ERWAT employee come to my shop and take what he/she wants and organize an order (payment) later?Webmaster2018-09-06T18:35:27+02:00

Question: Can an ERWAT employee come to my shop and take what he/she wants and organize an order (payment) later?

Answer: No, definitely not! The Supplier’s offer will be accepted by ERWAT when a purchase order is issued to the Supplier. The date of issue of the purchase order shall be the commencement date of the contract. The Supplier undertakes work and incurs expenses prior to the issuing of a purchase order entirely at its own risk. The ERWAT shall only be liability for payment in terms of this contract if a valid purchase order has been issued to the Supplier.